At vilako.xyz, we value your privacy and are committed to protecting your personal information. This Customer Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By accessing and using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect various types of information from our users, including both personal and non-personal data.

Personal Information: When you register on our site, place an order, or engage in other activities, we may ask for information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (e.g., credit card details)
  • Other information you may choose to provide

Non-Personal Information: We also collect non-personal data to enhance your browsing experience. This can include:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Referring URLs
  • Pages visited and time spent on the site
  • Cookies and tracking information

2. How We Use Your Information

We use the information collected for various purposes, including but not limited to:

  • Processing and fulfilling your orders
  • Communicating with you about your account, orders, or other services
  • Improving the functionality and user experience of our website
  • Sending promotional emails and offers, with your consent
  • Providing customer support
  • Conducting market research and analytics

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who help us operate our website, process payments, or deliver services (e.g., shipping companies).
  • Legal Compliance: If required by law, we may disclose your personal data to comply with legal obligations, protect our rights, or defend against legal claims.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Cookies are small text files placed on your device to store information about your preferences. At vilako.xyz, we use cookies to:

  • Enhance user experience by remembering your preferences and settings
  • Analyze website traffic and user behavior
  • Serve targeted ads

You can control cookie settings through your browser settings. However, disabling cookies may affect your experience on our website.

5. Data Security

We implement a variety of security measures to protect your personal information. These include encryption technologies, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

As a customer, you have several rights regarding your personal information:

  • Access: You can request a copy of the personal information we have collected about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).
  • Opt-Out: You can opt-out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in any communication or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information. If you are a parent or guardian and believe we have collected personal information from your child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the revised policy on this page and update the “Effective Date” at the top of the policy. We recommend that you periodically review this page to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Address: 9000 Fouts Rd, Roswell, GA 30076, United States
Phone: +17705946134
Email: admin@vilako.xyz

By using vilako.xyz, you agree to the terms of this Privacy Policy. We are dedicated to ensuring your privacy and providing you with a safe online experience.